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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Win XP service pack

Check the XP service pack on the system, it should be SP2. The installer requires some upgraded windows installer program which comes with SP3. I was able to fix the issue for a user after upgrading to SP3. Hope this helps.


Feedback response number WEBB86JEYJ created by ~Jennifer Nonboosimanetsi on 06/18/2010

Cannot upgrade from 6.5 to 8.5 (~Carol Ekgerovi... 17.Jun.10)
. . Client Upgrade (~Ted Fronikonya... 17.Jun.10)
. . . . Yes, I have administrator rights (~Carol Ekgerovi... 17.Jun.10)
. . . . . . I forgot this (~Carol Ekgerovi... 17.Jun.10)
. . . . . . . . find the logs (~Emile Zennulit... 17.Jun.10)
. . . . . . . . . . Win XP service pack (~Jennifer Nonbo... 18.Jun.10)
. . . . . . . . . . . . The log and about the SP (~Carol Ekgerovi... 21.Jun.10)
. . . . . . . . . . . . . . I use admin user (~Carol Ekgerovi... 23.Jun.10)




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